Home
Work
About
Thinking
Contact
MENU
Closing the gap between insight and decision
The qualitative signal was there. It just arrived too late, too scattered, to change anything. Here's the pipeline I built to fix that — and what it still doesn't solve.
Phased rollout as a design strategy, not just a delivery tactic
Most teams phase by cutting scope. Here's what it looks like when you phase around a hypothesis instead - and what a single share button taught me about designing for learning.